Personal Skills… What Great Listeners Actually Do 1 Nov 2016 Chances are you think you’re a good listener. People’s appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults…
Personal Skills… Start the Conversation and Get Going! 1 Jul 20161 Jul 2016 People are talking about your brand. Are you listening? Social media has taken over our lives!!! That’s right, everyday millions of conversations take place over social media platforms like Twitter,…
Client Management… 2016: Time to Unwrap Your Potential 4 Jan 20165 Jan 2016 2016: Time to Unwrap Your Potential Another year has come and gone! Is it me or did 2015 just slipped us by? Again! Now that 2016 has arrived, many of…
Crisis Management… Handling the Hate 11 Mar 2013 We’ve heard it countless times and as professional communicators, we probably have this engrained in our minds - communication is a multi-directional flow of information and feedback. Needless to say,…
Client Management… Don’t Spin That Tale (avoiding that interview disaster)! 4 Mar 20134 Mar 2013 Some interviews are just disasters waiting to happen. There were times when I channel-surfed to a news program only to catch a CEO interview and cringe. Really I have to…
Personal Skills… Reaping the Rewards of Research 18 Feb 2013 The benefits of incorporating market research into communications strategies have been well documented, but market research deployed without well-defined goals produces little result. Fewer areas of communications have more clearly…
Online Business Tools… Don’t Anesthetize Your Colleagues with Bad Writing 8 Feb 2013 It seems obvious that you shouldn't put your audience to sleep, doesn't it? It should also be obvious to people who deliver dull presentations or talk in circles at dinner…
Charity… ‘Tis the Season for Giving Back 17 Dec 201217 Dec 2012 The year is winding down, Christmas is around the corner, and everyone’s slowing down to catch their breath as the year comes to a close. With festivities buzzing, we tend…
Personal Skills… Why Twitter Is Not Vegas 26 Nov 2012 There are endless positive things one could say about online social networking services. Twitter, for example, is great for finding news and trending topics. Celebrities riding on the Twitter bandwagon…
Personal Skills… The more we get together! 19 Nov 201217 Dec 2012 The popularity of establishing a collaborative work culture has been spreading like wildfire. So just what exactly does a collaborative work culture entail? The notion behind a collaborative work culture…
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