Winning ‘hearts’ on Instagram

You don’t have to be cool to rule the (virtual) world. Brands are no longer hiding in cocoons, relying on heavyweight publishers for sponsored content. They’ve evolved into social butterflies on the digital sphere.

Granted, not every brand knows how to maximise Instagram to its fullest potential. Some see no wrong in whiplash colours and unrelated captions – the perfect trigger to a swipe (away). But you and your growing brand will have to do it right. We’ll help you out.

1. Find your voice

Don’t be afraid to let your feed do the talking. A picture is worth a thousand words, no? Your Instagram account is your brand’s voice. A strong identity sets you apart from the rest, but your brand can only shine when it knows itself. Think of the values your company stands by, and translate that into a visual force.

Take Starbucks for instance. Their Witch’s Brew Frappuccino is another magical concoction to join their out-of-this-world selection.

Starbucks’ recipe for success is simple. Their Instagram page shows a seamless integration around their cup of joe-from pictures of house coffees, and festive-themed caffeine to the newest additions.

starbucks

2. Be consistent – it’s a strategy

This should be your brand’s middle name. Build a cohesive brand theme with colours, filters and aesthetic designs that are in sync. Ensure your photos are sized well (1080px by 1080px), so your feed won’t resemble a stock of mismatched crops. Learn from Pinkberry and their messy use of a filter, turning their berry yogurt into a chameleon instead.

pinkberry

From one dairy name to another, Ben & Jerry’s is making their Instagram page all about their delicious pints. Like them, be consistent with your branding, and don’t post the same picture thrice in a row. Spruce things up with creative ideas and don’t let others wonder why you’re on their timeline.

If your company is promoting a new product, make things easy on the eye by capturing shots against diverse backgrounds or adding related pictures such as a consumer trying out your item. It helps to remember to whom you’re posting for too.

bnj1

bnj2

3. Schedule posts in good time

There’s no hard and fast rule on the best timing, so test your posts at different intervals of the day. Our pro tip is to use Iconosquare to view posts’ statistics and keep track of the time your target market is most active. Even if you’re posting fantastic content, it’ll be water under the bridge if no one sees it.

Sporadic posting habits make your followers forget you. Over-posting will annoy them. Find a strategic balance, and a good suggestion is to have an editorial calendar to set specific schedules.

Think of your postings as a diet plan: Don’t be over-ambitious and commit more than you can chew, or take too many ‘chill pills’ and post only once a year. People will wonder if you’re still in business! The average brand posts, according to a Union Metrics study, is 1.5 times every day – a realistic goal for most.

4. Create Instagram Stories that work

Publicise giveaways, contests and timely deals on Instagram Stories, with a call-to-action for consumers to click on instantly. With their latest “swipe up” feature, it has never been this easy for brands to direct audience straight to their content.

Bringing your followers behind-the-scenes is like dangling the metaphoric carrot, holding their attention, in anticipation of the actual release. Take a page from H&M and their Conscious Collection, giving avid fans an inside scoop on the materials used in their environmental-friendly initiative, and keeping them on their toes about the upcoming release.

Travel application site Hopper, for example, uses Instagram Stories to offer massive flight discounts for your next holiday.

Whatever your motive -cheap thrills or sneak peeks- an Instagram Story is fluid and purposeful, all while aligning with your brand’s image. It’s not called a “story” for no reason!

HnM

hopper

5. Your followers matter

Not to sound superficial, but who your brand follows speak volumes. Following a charitable cause have others believe your brand is ethical, whether or not it holds true. Of course, it’s a given to check out accounts that are relevant to your brand.

That doesn’t mean you should go on a follow spree and add random pages, especially when your followers are half the size of theirs. It seems egoistic, but let followers come to you instead. Focus on building real relationships and let others share your content for you.

The ‘like for like’ favour doesn’t work here. Think of the number as a nice compliment, but genuine engagement with your supporters eventually takes precedence. Don’t sacrifice quality for quantity.

6. Just have fun

This seems contradictory to everything on the list. But the moment you view Instagram as a profit-making tool, you’ll lose out. While these guidelines may pivot into a powerful branding strategy, remember – when you start thinking “This seems fun”, others will too. Get inspired and start posting. Your visual diary is your brand.

Posted by Nur Farzana, CorpMedia

 

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